Payment terms

These Payment Terms govern the use of payment services on our website ("www.mennoo.gr" or "mennoo.gr" or "mennoo"). Accepting and executing payments through the website implies the user's agreement with the following terms and conditions.

  1. Accepted Payment Methods
    Payments are accepted only via credit cards, with secure transactions carried out through approved payment providers. Accepted credit cards include Visa, MasterCard and others supported by our payment system.
  2. Clearing and Rejecting Transactions
    Payments are cleared instantly, but may require approval from the card provider. If the transaction is declined by the bank or card provider, the transaction will not be processed and the user will need to contact the bank for more details.
  3. Refund Policy
    We do not accept refunds for any transaction made through our website. All payments are considered final and non-refundable. The user accepts that once the payment is completed, he/she cannot request a refund, regardless of the circumstances.
  4. Payment Data Security and Encryption
    All transactions are carried out in a secure environment, using encryption protocols to protect payment data. We do not store credit card details in our databases.
  5. Billing Process
    When making the payment, the user expressly authorizes our company to charge the amount corresponding to the service provided. The prices listed include all taxes and fees in accordance with Greek tax legislation.
  6. Notification and Responsibility for Modifications to the Terms
    These terms may be modified from time to time without prior notice to users. The modified terms will be effective from the moment they are posted on the website. The user has the sole responsibility to check the terms regularly and ensure that they are informed of any changes.
  7. Disputes and Dispute Resolution Process
    Any dispute arising from payment or these terms will be resolved in accordance with Greek law, with the competent courts being the courts of our company's registered office. A prior attempt to resolve the dispute out of court through mediation is recommended.

Users are invited to read and regularly check the Payment Terms before executing any transaction.

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